IT Support Engineer

Responsibilities

• First level support to internal users on company systems and applications
• Training and guidance of employees in corporate IT systems
• Contribute to continuous improvement of IT infrastructure
• Maintain an internal wiki with manuals, inventory and procedures
• Patch and upgrade systems and applications, installing fixes and new releases
• Management & set-up of new equipment and devices
• Interact with hardware and software vendors for provisioning, technical guides & support

Qualifications

• Bachelor’s degree in Computer Science or a related field
• 2-3 years of hands-on experience in IT support
• In-depth knowledge of computer hardware & software
• Experience with Microsoft Technologies (Active Directory, Office365, Windows 10, Windows Server)
• Experience with networking (LAN, WAN)
• Exceptional ability to provide technical support
• Ability to determine IT needs, keep documentation and train end-users
• Team player with willing to learn and problem-solving attitude
• Good communication skills
• Fulfilled military obligations, if applicable

Benefits

• Competitive salary
• On the job training and add on seminars
• Opportunities for continuous training and development